Patient Rights Charter

Right to Receive Appropriate Services

Receiving quality healthcare services is the absolute right of every patient.

Right to Information and Awareness

The patient must receive sufficient and accurate information in an appropriate manner.

Right to Choose and Make Decisions

The patient has the right to freely choose healthcare services and participate in decision-making.

Right to Privacy and Confidentiality

Healthcare services must be provided with respect for confidentiality and the patient’s private life.

Right to Complaint Handling

The patient has the right to access an efficient system for handling complaints.